The RSA certificate is an industry compulsory requirement for anybody working in an environment where alcohol is available for purchase. Endorsed by Liquor Licensing Victoria, Somers Elite Training provides RSA training in accordance with the legal requirements under the Liquor Licensing legislation.

Courses in Melbourne are conducted by Joy Effern. Joy has years of experience in hospitality, gaming and training and will lead you through this fun and fascinating course.

Courses in Country Victoria are conducted by Somers Elite Training CEO Peter Somers.

Program elements include:

• Learn about your obligations as a bartender.
• Understanding the laws and regulations regarding the serving of alcohol.
• Preparing and serving alcoholic beverages responsibly.
• Learning to appropriately deal with alcohol affected customers.
• Assisting customers to drink alcohol within appropriate limits.
• Identifying customers who can be refused service.
• Alcohol use and its effect of the human body.

RSA, RSG and RSF are Nationally Recognised units of competency (except NSW and QLD) which are conducted by Somers Elite Training at various metropolitan and regional locations throughout Victoria.  To enrol in our next course at a location close to you, phone us on FreeCall 1800 228 423.

What you will learn?

The RSA program covers:

• problems associated with excessive consumption
• alcohol and the law
• the question of whose responsibility is RSA
• facts about alcohol
• improving the atmosphere of your premises
• handling difficult customers.

(Taken from Responsible Serving of Alcohol - Department of Justice - http://www.justice.vic.gov.au)

Benefits of the training

RSA training can be a sound investment in your staff and business. Requiring service staff to complete the training can help to:

• foster a safer and more appealing atmosphere
• improve staff morale and reduce staff turnover
• minimise property damage
• reduce the risk of legal problems
• improve relationships with neighbours and police
• enhance the reputation of the premises and increase the likelihood of repeat business.

(Taken from Responsible Serving of Alcohol - Department of Justice - http://www.justice.vic.gov.au)

What you will get from Somers Elite Training

All successful students completing the Somers Elite Training RSA course will receive a certificate signed and issued by the Director of Liquor Licensing. This certificate legally confirms that you have completed the RSA course.